ok - so this cable was dry walled over. We were told this apartment had not had cable since 1987?! Cox came and said likely the cable was behind the wall and confirmed it with a machine. We contacted the office and were told we'd have to reschedule since they had 20 people moving in and it would take maintanence 45 minutes to cut a hole. Well, finally we got maintenance to come down and it took them all of 5 minutes to cut this hole for the cable. As of June 2, 2012 no one has fixed this.